The weekend before Memorial Day we schlepped down to Expo to peruse their selection. Neither Robert nor I had warm fuzzy feelings for Expo after our last adventure there - buying our counter top - because they have the Worst. Customer. Service. EVER. Seriously. No one knows what they're doing and if by some miracle you actually find someone and drag them off to help you, they let you know that they're none to pleased to be there. But, they were offering some 12 months no payments/no interest extravaganza that Robert wanted to take advantage of, so off to Expo we went.
I won't bore you with (too many) details but needless to say, Expo's customer service was just as delightful as we remembered. Loverly. Robert had taken his own measurements of our sliding glass door and the el cheapo white blinds - and the woman helping us was not happy about that. She told us 492 times that "self-measured blinds can't be returned... other people have tried it and they haven't been happy... it's only $82 to get one of our people to come out, you know..." When Robert was quite firm in his assertion that he trusted his own measurements and was willing to take the risk, she wrote "SELF MEASURED!!!" in ginormous letters with stars and exclamation points on the bottom of the order form. Ugh. (Besides, the woman was retarded - there was a big sign on her desk indicating that the $82 promotion was only good if you bought 3 window treatments. Dumbass.) We carried on. Unfortunately, the woman couldn't find the type of blind we wanted in the catalog - Robert found it for her - and then she didn't know how to fill out the order form. She had to wander off to ask someone, which took 10 hours, and she still did it wrong - Expo called us the next day to fill in the blanks she'd overlooked. Both Robert and I were quite sure that whatever blinds arrived on our doorstep in 2-3 weeks would not be exactly what we'd asked for...
But they were! They were the right dimensions, they came with the type of wand we'd ordered, they were the right color and they opened in the middle like they were supposed to. Joy! Now the question was: could Robert install them properly by himself? I honestly had no qualms that he could figure it out; I also knew I didn't really want to be there when he did! ;o) But Robert was chomping at the bit to get the suckers up, so Saturday morning he started...

Robert was very diligent and methodical in his approach to the blinds installation, as I knew he would be. He only got as far as getting the brackets up before he had to quit for the day (we had an early Father's Day celebration at my parents' house that afternoon). First thing Sunday, he was at it again... only his first attempt came up a bit short, as you can see in the photo below.And thus concludes the saga of the vertical blinds. They are perfect and beautiful... and they work! The saleswoman at Expo should sleep better tonight knowing that Robert will not be coming back as an irate customer trying to return self-measured blinds after she told him he couldn't.

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